Privacy Policy
Effective date: 2026-01-01
1. Introduction
IsolaFrame Workshop (“we”, “us”, “our”) provides online and in-person courses in shoe repair. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
2. Information we collect
- Account data: name, email, password (hashed), and preferences.
- Transaction data: courses purchased, enrollment status, and billing records (processed by our payment partners).
- Usage data: page views, device type, and interactions with course content.
- Support data: messages you send via forms or email.
3. How we use information
- Provide and improve courses and features.
- Process payments and fulfill enrollments.
- Send transactional emails and service updates.
- Prevent fraud and maintain platform security.
- Comply with legal obligations and enforce policies.
4. Sharing
We do not sell your personal information. We share data with service providers that process payments, analytics, and communications under contract. We may disclose information if required by law or to protect rights and safety.
5. Cookies and tracking
We use cookies to remember preferences, keep you signed in, and measure performance. You can control cookies in your browser settings. Our cookie banner offers a basic consent choice.
6. Data retention
We retain account and transaction data for as long as you have an account and as required by law. You can request deletion; some records may be kept for compliance.
7. Security
We apply industry-standard security measures, including encryption in transit, hashed passwords, and access controls. No method is 100% secure; we continuously improve safeguards.
8. Your rights
Depending on your location, you may have rights to access, correct, delete, or export your data, and to object or restrict certain processing. Contact us to exercise these rights.
9. Children’s privacy
Our services are not directed to children under 13. We do not knowingly collect data from children.
10. Changes
We may update this Policy. Material changes will be communicated via email or prominent notice.
11. Contact
Email: [email protected] — Phone: +1 (415) 555-0137